Email campaign for Escallation

Email campaign for Escallation

Trident corp Technologies

0 to 3 yrs

  • ₹Rs 2.05 - 5.00 Lacs p.a.
  • Bengaluru/ Bangalore (Karnataka)


JOB DESCRIPTION

Hiring freshers and experienced candidates for Non- Voice/ Escalation Manager/ Social media/ Order acknowledge//CSAT.

Roles and Responsibilty

->Proactively follow up on escalations within the pipeline

->Complete unresolved issues by creating, developing, and implementing an action plan for resolution

->Provide End to End support for Escalated customer issues

->Conducts situational analysis, gathers information

->Follow up with customers to ensure provided solution meets their needs

->Identifies gaps in documents, training material, and knowledge base content

Job Requirements:

Freshers (or) 1+ Experience in Customer Support

Salary 20K+inc upto 35K+inc 

Excellent communication skills

Ability to listen intently and understand underlying concerns

Please Contact HR for more information
HR Naren 9742558693/ Kiran 9620787774







Apply whatsapp your detail on these no. 

Please Contact HR for more information
HR Naren 9742558693/ Kiran 9620787774




















































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